Quick help for service staff
The most common tasks at the till – explained step by step.
Take an orderShow me howBring the billShow me howTake paymentShow me howSplit the billShow me howMove itemsShow me howCancel a billShow me howPrint againShow me howWhen something goes wrongShow me how
Open the table, tap the items, send them to kitchen and bar.
Print the bill before the guest pays.
Cash or card – with tip and change.
Everyone pays their own – or share the bill.
When guests change tables or want to pay separately.
Take a bill back or give money back.
Print a bill or receipt a second time.
Button missing, card declined, printer silent.
Contact support
Stuck on something? Call us, send us a message with the form, or write to us directly.
- Phone+43 670 3015979
- Emailteam@elyvent.com
Tip: tell us your restaurant, the table or device, and roughly when it happened. A photo of the screen helps a lot.
Thank you — your request has reached us.We will get back to you by email. If it is urgent, call us: +43 670 3015979.